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Napoleon Slimline 32-Inch Wall Mount Electric Fireplace - EFL32H
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Warranty

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Napoleon warrants electrical components and wearable parts such as fans/heaters, motors, switches, nylon bearing components and remote controls for a period of one (1) year.

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Expert Review

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The Skinny
Contemporary design; Programmable thermostat and timer; Remote and cord cover included

Things to Love
The Napoleon Slimline electric fireplace has a sleek, glass ember bed that reflects the flame effect, adding the perfect amount of charm to any room. Just like a flat-screen TV, this fireplace is so easy to install and only protrudes from the wall 4 inches. The bracket required is included, so you literally just mount the bracket, hang the fireplace, plug it in, and sit back and enjoy. All features of the fireplace, including a thermostat and timer, can be adjusted with the hidden touch panel near the bottom of the fireplace. The flame height and heat settings are also easily adjusted with the included remote control. Since the blower is at the top of the fireplace, it can easily be recessed into your wall leaving only 1-1/2 inches for a more flush-mounted look. Napoleon also includes a paintable cord cover with all Slimline electric fireplaces.

Overall Rating

1.9 out of5

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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