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Vision Grills Professional C-Series Ceramic Kamado Charcoal Grill

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Warranty

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Lifetime Warranty

Vision Grills have a lifetime warranty on all ceramic parts, five (5) year warranty on all metal parts, one (1) year on the cover and ninety (90) days on the side shelves and temperature gauge.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

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Chefatom82
Palm Springs CA
 
★★★★★ ★★★★★ 4.0

Great value and performance

Love it. Use it for smoking and grilling. Great featand accessories. Great value.

 

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MAGA
USA
 
★★★★★ ★★★★★ 3.0

VALUE AND FEATURES BUT NOT QUALITY

Found this model on end of season closeout from a big box store at clearance price. Snatched it up and sold my much smaller Green Egg. After 2 years the side tables fell apart. The 3rd year and the interior ceramic insert cracked. I like to cook my steak really hot and often use a industrial air gun to blow oxygen to get a really red hot coal bed. So the extreme heat may had caused the cracking. Now into my 4th season and the best feature has failed. The pull out drawer for ashes has rusted and swelled in size. It's now too tight to slide in or out. It was left outside and not always covered. So most of the rust issue is my fault. I've since built my own wood tables for the sides. I'll find a metal shop who can make a stainless steel ash drawer.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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