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Broan 36-Inch Backsplash With Shelves - Stainless Steel - RMP3604

by Broan
Item ID #
2532102
Model #
RMP3604
More from Broan
  • Constructed of 22 gauge, 430 grade stainless steel with a brushed finish
    • Two-position shelves hold your favorite condiments or dinnerware
    • Coordinates with Broan Pro-Style hoods
    The Broan Elite backsplash constructed of 22 gauge, 430 grade stainless steel with a brushed finish to coordinate with Broan Pro-Style hoods. Protects the back wall and easily wipes clean. The two-position shelves complete the professional look and holds your favorite condiments or dinnerware.

    Warranty

    Broan warrants to the original consumer purchaser of its products that such products will be free from defects in materials or workmanship for a period of one year from the date of original purchase.
    Specifications
    ManufacturerBroan
    ColorStainless Steel
    Overall Dimensions
    Height 7/16 Inches
    Width 3 11/16 Inches
    Depth 2 1/4 Inches
    Weight 23 Pounds
    Shipping Details

    * Some orders received will go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed up to three (3) additional business days.

    Shipping Price
    Free Shipping
    ( Read Our Simple Shipping Policy )
    Ship Time*
    Leaves our warehouse in 3-5 business days
    Shipping Dimensions & Weight
    Shipping Width 3 11/16 Inches
    Shipping Height 7/16 Inches
    Shipping Length 2 1/4 Inches
    Shipping Weight 23 Pounds

    Simple Shipping

    Subtotal Shipping
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    Simple Shipping applies to continental U.S. locations only.

    Over $249 Free
    Under $249 $6.95
    Free Shipping on orders over $249

    Ship your entire order to your home for free, especially the big stuff!

    $6.95 Flat-Rate Shipping

    Anything under $249 ships at one low price. If your order increases, your shipping stays the same!

    45 Day “No Hassle” Returns

    We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

    No Restocking Fee

    Most companies charge a 15% or more restocking fee. We think that is wrong.*

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    Canada Orders

    We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder.
    Please call 1-877-743-2269 for more information.



    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by ShoppersChoice.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:
    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • ShoppersChoice.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product’s packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


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    Customer Reviews

    • Overall Customer Rating

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    50% of customers recommend this product.
    • Great Accessory

      The shelves and backsplash are an excellent compliment to the hood. I use the heat lamps under the hood much more than I use our warming drawer. It's so convenient to set prepared food right above the stove. Regarding the quality issues that another review experienced: I've had this backsplash installed in my home for 9 years. I was just researching it for my next home (yes, I will be buying it again). I have not had any problems with the racks. I use one predominately in the downward position to hold a tea kettle. The second I leave up and it holds a spoon rack and a pair of S&P shakers. I adjust the both occasionally to clean and set food. I've had no issues with the clips or the design.
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    • Poorly designed spice rack clip

      Eventually the spice rack clip no longer supports the weight of the spices and it gives-way to let your spices crash all over your stove-top. The two spice racks each have a clip which will holds them in an upward position; or alternatively releasing the clip will allow the rack to extend into the downward position. This metal clip unfortunately is poorly designed and while the rack is in the upward position it will not hold the rack in place if much weight is placed on the rack. The clips especially give-way to weight after you've released them a number of times to clean the backsplash behind the racks. Regretfully, in my case the clips failed after the first year of ownership; and, the warranty for this product lasts for only one year. So, in short, my spice racks are useless and cannot hold spices because the racks will fail at any random moment and cause my spices to topple all over the stove-top and counters. I loved the product. But without the racks being functional I'm left with buyer's remorse. And, it's especially frustrating to see that most owners of this product are going to likely experience a similar outcome until they redesign the metal clip.
    • Was this review helpful to you? 

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