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DCS 3-Piece Series 7 48-Inch Natural Gas Outdoor Kitchen Package With Integrated Side Burner

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Warranty

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Lifetime Warranty

A lifetime warranty (labor not included) is given on the stainless steel grill burners, stainless steel grill cover, burner box, cooking grates and grill racks (excluding discoloration or surface corrosion). In addition, all DCS grills have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the radiant trays, radiant tray side rails and drip pans. Should structural deterioration occur to the degree of non-performance, a replacement will be furnished. Lifetime is defined as normal domestic use and service for the lifetime of the original purchaser. All DCS side burners have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the structural integrity, interior and exterior body parts. DCS refrigeration products are backed by a two (2) year limited warranty on parts and labor and an additional five (5) years on the sealed refrigeration system. DCS outdoor storage accessories have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the stainless steel assemblies.

Refer to manufacturers manual for full warranty details.

Customer Reviews (3)

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Rick
Arizona
 
★★★★★ ★★★★★ 5.0

Yes I would buy this grill again and highly recommend!

I have had this grill for several months now which has given me a chance to use most of its features like the rotisserie. smoke box and side light as well as the grill itself. First let me mention that even though I gave this a five star rating, getting the grill delivered intact during this pandemic was quite challenging and required many phone calls over a two month period before finally receiving a usable product. Warning you need at least two (three would be better) strong people to lift the grill head and align it with the tabs on the cart . I am 71 and had a 65 year old friend help me and it was a challenge for us. (luckily we are very experienced at doing this type of project. I did run into a problem which I think I caused by being too rough when closing the tank drawer which resulted in the anti tip bracket coming loose. I sent an email to DCS in California with pictures and a description of the problem. They got back to me within a couple hours and had arranged for a tech to come out and fix it for me. Best customer service I have ever received., tech came out a couple days later to fix the problem. The engineering and design of this project is amazing!! Perhaps the most impressive design aspect is the grease routing system. Like most grills this one has a large grease catching tray which is the width of the grill box. But DCS designed a smaller catch tray which fits within the larger tray. This little tray is easy to remove and clean and so far after about 30 uses ALL of the grease has been captured by this little tray making cleaning a simple task. This grill gets hot, very hot. for most grilling I preheat grill then turn to the lowest setting for grilling and maybe one burner on high for searing steaks etc. The rotisserie is heavy duty and also very hot which gives a good range for heat for different meats. I've only used the smoking box a couple of times and like that it has its own burner which gives good control over smoke.

 

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John
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Yes, I would buy it again. A functional work of art! 😎

Absolutely perfect! The packaging was extra strong. No scratches or dents !! Commercial grade, heavy duty and as advertised!

 

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Pete
North Myrtle Beach SC
 
★★★★★ ★★★★★ 4.0

Igniter battery replacement

Had a dcs for 8 years . Moved and bought anew one. After about 3 years had trouble with igniter very. Very difficult to change battery. Dcs rep came he had trouble but after an hour was able to install the battery. About a month later the battery became lose again and I cannot get it to work. Have to use a match. Not a happy barbacurer.

 

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Proposition 65

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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