This product is sold out. May we recommend...

DCS 3-Piece Series 7 48-Inch Natural Gas Outdoor Kitchen Package

Customers Also Bought

Warranty

Back to Top
Lifetime Warranty

A lifetime warranty (labor not included) is given on the stainless steel grill burners, stainless steel grill cover, burner box, cooking grates and grill racks (excluding discoloration or surface corrosion). In addition, all DCS grills have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the radiant trays, radiant tray side rails and drip pans. Should structural deterioration occur to the degree of non-performance, a replacement will be furnished. Lifetime is defined as normal domestic use and service for the lifetime of the original purchaser. All DCS side burners have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the structural integrity, interior and exterior body parts. DCS refrigeration products are backed by a two (2) year limited warranty on parts and labor and an additional five (5) years on the sealed refrigeration system. DCS outdoor storage accessories have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the stainless steel assemblies.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

Back to Top
Jeff
Michigan
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Very Nice Grill

The grill is very large (which was what we wanted). It cooks evenly and with good heat. Still in the first week of using it, so not a lot to say about features yet. This grill is very heavy. It is NOT a one person job to install it. The only downside on the installation was the clear plastic film they applied to protect the finish. When we removed the film, it left quite a bit of adhesive behind. We found that alcohol was about the only thing that removed the adhesive along with elbow grease. It probably took us over 2 hours and two bottles of isopropyl alcohol to get all the film adhesive off the grill.

 

Was This Helpful?

 
Martin Wright
Michigan
 
★★★★★ ★★★★★ 4.0

Starting the Second Grilling Season - Broken Rotisserie Hand

We finally installed our DCS 48" grill after getting a 30' outdoor kitchen built, the grill is a serious piece of equipment. It became the focus of our outdoor living last year and performed wonderfully through many large parties. We cleaned it well and turned it off for the winter. Our weather has finally warmed up here in Michigan and we have the grill back in action, a new battery was needed for ignition, I guess I should have removed the old one before winter. Our grill has gone right back to providing excellent cooking looking none the worse for the winter. Our only issue was the rotisserie black handle broke off while lifting the empty skewer, luckily I did not lose a toe! On contacting DCS parts for replacement I was told that my grill only has 12 months parts warranty even though this website claims 24 months. I purchased the grill a year before my project was complete and had it installed 9 months of which it was used for 4 months. This is a great quality product, I love it, but I feel let down on service and warranty as I pay my $25 for the replacement rotisserie handle to the offshore support line.

 

Was This Helpful?

 

Questions & Answers (0)

Back to Top

Have a question about this item? Ask an expert.

Ask a Question

Compare Similar Items

Back to Top

Proposition 65

Back to Top

WARNING: Cancer and Reproductive Harm - www.p65Warnings.ca.gov

Shipping & Returns

Back to Top

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Your Shopping History. Pick up where you left off.

Recently Viewed Items

 
Current price $0.00
Product Name Not Found
Current price $0.00
Product Name Not Found
    Current price $0.00