White Mountain Hearth By Empire Carol Rose 60-Inch Vent Free Propane Gas Outdoor Linear See-Through Fireplace W/ Manual Electronic Ignition & LED Light System - OLL60SP12SP
Current price $5,379.00
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Warranty

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Empire Comfort Systems warrants against factory defects in workmanship or materials for five (5) years on all major components and one (1) year on controls and accessories.

Refer to manufacturers manual for full warranty details.

Customer Reviews (1)

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fireplace owner
South Carolina
 
★★★★★ ★★★★★ 4.0

Issues with LED system

The LED control module originally arrived with a broken pin which was replaced by the company. We have now used our fireplace 8 times and last night there was an LED issue again. The LED module will not turn off and did not turn itself off after 2 hours. The colors of green, blue and purple will no longer display. The only way to turn off the lights now is to cut the power to the device. I have requested an replacement part through the warranty but very disappointed to be having this issue on such an expensive fireplace insert.

 

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Questions & Answers (3)

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Question:
Is this just the fireplace insert and not the brick and all for the complete picture?
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Answer:
Hi, Teddy. Yes, this is only a fireplace insert and would need a surround to be built for it.

Asked by TeddyAnswered by Logan

 
Question:
How much propane is needed to run this fireplace?
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Answer:
Hi Deanna, we suggest using a 20 or 30 lb propane tank, and you can find more information regarding this on Page 19 of the Owners Manual linked under the Manufacturers Downloads section.

Asked by Deanna WendtAnswered by Hunter, BBQGuys Expert

 
Question:
do you build enclosures for this or any other Gas outdoor fire places? Looking for a complete fireplace that can be placed and hooked up.
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Answer:
Hi Lou! Here are some freestanding outdoor gas fireplaces: www.bbqguys.com/outdoor-fireplaces/gas-fireplaces

Asked by LouAnswered by Tiffany

 

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Proposition 65

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WARNING: This product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 3-4 Weeks
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