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Kamado Joe iKamand Smart BBQ Temperature Controller For 24-Inch Big Joe Grills

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Warranty

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There is a one-year limited warranty on the iKamand device. The temperature probes have a six-month warranty, excluding damage from high heat exposure outside operating temperatures (a maximum of 600 degrees Fahrenheit).

Customer Reviews (7)

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James
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Yes

Use it 3 times and it works great

 

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thomas
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

AWESOME

If you do not shop here you should. Awesome customer service and great products!

 

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Joe C.
Northern VA
 
★★★★★ ★★★★★ 5.0

Works great!

Held 250F for 8 hrs and 350F for 3 hrs with no issues. Don't use it for high temp cooks because it really isn't needed. Got a tip to leave bottom vent open 1cm to prevent hunting... that is a good tip.

 

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Darren
Washington
 
★★★★★ ★★★★★ 1.0

You have much better things to do with your money

I never write reviews, but my experience with this product was so disappointing, so frustrating, I had to. If I save one poor soul from spending any time or money on this, my suffering will not have been in vain. Setting it up is a bit of a pain, and you may have to go through the process several times. You can't cook until everything is set up, so set aside an afternoon, with a calming beverage close to hand, and settle it for a bit of a slog. If you're lucky, you'll get at least a dozen uses out of it before if fails. When it does, save yourself the frustration and don't even try to get it working again. Really dismal experience. Wouldn't do it again.

 

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Matt W.
Idaho
 
★★★★★ ★★★★★ 1.0

Doesn't work and support from Kamado Joe is even worse

The only thing I have been able to get this unit to do is to stoke the firebox. The smoking and monitoring functions don't work because it always reads 0 degrees or a crazy number like 368 degrees when it isn't even in a fire (ie in ambient 70 degrees). Sometimes it says the probe is not correctly installed. After many emails back and forth with Kamado Joe with absolutely no solutions offered except "delete and reinstall the app for the 12th time," I'm over it. They don't even offer live support. Don't believe me? Go try to find a phone number on their website. I have many thousands of dollars invested into a Kamado Joe Big Joe III and tons of accessories. I'm really disappointed to know that this is the poor level of support I will receive on any issues I encounter. What a shame.

 

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George
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 1.0

A total waist

Doesn't work at all , don't waist your money .

 

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JB
Oklahoma
 
★★★★★ ★★★★★ 1.0

Piece of Junk!

Bought it. It never worked. Wish I had those five hours of my life back. Do not waste your time.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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