Napoleon Prestige PRO 825 Built-in Natural Gas Grill with Infrared Rear Burner and Infrared Sear Burners and Rotisserie Kit - BIPRO825RBINSS-3
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (7)

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Glenn G.
Charleston, SC
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Outstanding Product!!

Extraordinarily well made. Had one missing grill grate and company shipped replacement immediately. Infrared burner is AMAZING!!

 

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Dennis
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Highly recommend!

Fabulous grill. Sear unit is outstanding for steaks and chops. Nice crust and flavor with med rare interior in just a few minutes.

 

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AzChuck
Tucson, Az
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Mr

Love the grill. Just starting to learn. Should I have received a charcoal tray with my purchase?

 

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Gert
Undisclosed
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great stylish barbecue

We imported the barbecue via The Netherlands into Malaysia. The barbecue was build into our outdoor rooftop kitchen & Bar. It has been the centre of many evenings of entertaining our guests. Great features and impressive overall look. Cooking with this barbecue is fun.

 

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Enrique
Briarcliff, NY
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 4.0

Some hiccups with original product but great grill

Encounter three issues with grill. One of the two infrared burners was broken; The Wood Chips Smoker Tray was missing; and the rotisserie burner was misaligned and burned the outside of the grill. Customer service was very responsive in dealing with all issues. After fixing these three problems, the grill works incredible. Food tastes delicious. However, I still have a new grill which has a burned stained outside.

 

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Mcfroggy
Sacramento, Ca
 
★★★★★ ★★★★★ 3.0

Neat but fails

Great quality construction. Bummed that the cooking surface is so unevenly heated. Burns in the back, rate in the front. Using natural gas

 

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Southside
Southside, AL
 
★★★★★ ★★★★★ 3.0

Good features but prone to fire

I got the 825 in natural gas with the 2 sear burners on the right hand side. I've had this grill for almost 3 years and have some well founded opinions. First, if you're considering this grill, you need to be aware that this grill is DANGEROUSLY prone to grease fires. I have grilled/smoked meat for years, including competitively. I regularly clean all parts of this grill after each use. However, if you put more than a handful of burgers or fatty meat on this grill, much less anything that's been marinated in olive oil (even if excess is wiped off the meat) you will likely experience a meaningful grease fire. I believe it's a design flaw and, if I had it to do over again, would have absolutely selected another grill. Look at other makes if you haven't already purchased this grill. I actually refuse to put more than a handful of 80/20 burgers on this grill, which is ridiculous considering the cost of the grill. Along that same note, the sear burners on the right hand side are great for finishing off steaks and the smoker box inside the grill allows you to add smoke flavor for a nice finish. Buy something else if you haven't already bought this grill.

 

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Expert Review

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The Skinny:

  • Well-known brand name
  • Fully loaded with great features
  • Proudly made in North America
  • Great Warranty

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook. The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill. I also really like Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating

4.1 out of5
Value
4.0
Design & Style
5.0
Construction
4.0
Innovation
4.5
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (2)

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Question:
when using pavers to build the kitchen base - the front of the grill will be support by the pavers, but does the back of the grill need support or can it rest on the countertop ? does the grill need a full deck to rest on ?
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Answer:
Hi, thanks for asking. The back of the grill should be supported by the same flat area that the grill needs to rest on in the cutout. If you look on page 20 of the Owner's Manual linked under the Manufacturer's Downloads section, you can find an illustration of the cutout recommendations. Otherwise, we also recommend reaching out to a licensed professional who has experience with outdoor kitchens.

Asked by rooAnswered by Hunter

This question was asked on a different product configuration.

 
Question:
Is there an insulated jacket for installation and does the rotessirie come with the grill?
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Answer:
Hi Billy. Napoleon does not currently make an insulated jacket for this model.It does come with the rotisserie kit.

Asked by BillyAnswered by Joey

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

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