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NewAir 50 Lb. Portable Ice Maker - Stainless Steel - AI-215SS

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Warranty

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For one year from the original date of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in materials and workmanship, provided the appliance has been used under normal operating conditions as intended by the manufacturer.

Customer Reviews (1397)

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Luanne
Undisclosed
Verified Purchaser
NewAir
 
★★★★★ ★★★★★ 5.0

This machine is AWESOME!

We use distilled water in our ice maker, which allows for no buildup of minerals in it. We use it to make three loads of ice a day, which takes about 1.5 hours for each full basket. We LOVE this machine, the ice it produces, and would recommend it to anyone in the market for one. As an aside, I put the ice into a bag BEFORE I put it in our ice dispenser, as it does freeze together a wee bit once removed from the ice maker and put into the freezer. After an hour or so I "bang" it into the sink to break it up, which happens easily, and then into the dispenser.

 

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Etkault
San Marcos , TEXAS
NewAir
 
★★★★★ ★★★★★ 5.0

Awesome ice

These machines last longer than most countertop ice makers. We have 3 of them & love them. They make thick bullet ice & 50 pds a day -yeah. Plus, the customer service is wonderful. Vanessa responded to me quickly & helped me find the additional product I wanted to order Highly recommend, you will enjoy cool drinks 😊

 

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George
Undisclosed
Verified Purchaser
NewAir
 
★★★★★ ★★★★★ 5.0

great product

ICE MAKER WORKS VERY WELL AND MAKES THEM FAST

 

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James
Rock Hill, SC
NewAir
 
★★★★★ ★★★★★ 5.0

Great ice maker and Newair customer service is top notch!

I bought this product used and it did not have the drain plug or cap. I ordered the plug thinking it came with the cap, but it did not. They sent me a cap free of charge! Great customer service!

 

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Jessica
North Carolina
NewAir
 
★★★★★ ★★★★★ 5.0

Great product for a great price!

I work as a school nurse in a very busy middle school. I use the ice machine all day long to make ice packs for my students when they have injuries in addition to making cold drinks throughout the day. This ice machine makes three different sizes and the ice is always perfect! It makes ice throughout the day and I set my timer for it to make fresh ice before I come in the next morning. Easy to clean and easy to use!

 

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BLW
Canton, OK
NewAir
 
★★★★★ ★★★★★ 5.0

Works great

Had an issue with water pump but customer service took care of issue and replaced it.

 

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Julus
Scottsdale, AZ
NewAir
 
★★★★★ ★★★★★ 5.0

Love this product

Product worked well and warranty was honored when it malfunctioned. Customer online service was speedy and easily followed. I would definitely recommend this product to others.

 

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Mia Smith
Crescent Ok
NewAir
 
★★★★★ ★★★★★ 5.0

Yes

I love the ice machine. It makes ice within minutes of turning on.

 

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Soar
Milwaukee. WI
NewAir
 
★★★★★ ★★★★★ 5.0

Best ice maker

This product was for personal and family use. The produced made three different ice cube sizes and was a fast ice marker. What I did not like is after 32 or more days the ice maker stop working properly. Overall this was a good product for those searching for a ice maker that can produce at least 50lbs or more.

 

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Abbie
Union Grove, Tx
NewAir
 
★★★★★ ★★★★★ 5.0

I would recommend this product

I was very happy with this ice maker. It worked great and made amazing ice.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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