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Peterson Real Fyre 24-Inch Split Oak Gas Log Set With Vent-Free Natural Gas ANSI Certified G9 Burner - Manual Safety Pilot

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Warranty

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Lifetime Warranty

Indoor Vent-Free Real Fyre Gas Logs and Contemporary Alternatives Limited Warranty Policy. Vent-Free refractory gas logs are warranted for as long as the original purchaser owns them (Lifetime). Vent-Free fiber-ceramic blended gas logs are warranted for five years. Vent-Free gas log burners excluding valves, pilots and controls are warranted for ten years. All valves, pilots and controls (excluding batteries), are warranted for one year.

Refer to manufacturers manual for full warranty details.

Customer Reviews (3)

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William
Pensacola, FL
 
★★★★★ ★★★★★ 5.0

The Guys are awesome!

The Gas Log Guys are awesome! We were on a tight schedule. They quoted me an in stock item and confirmed it could leave the warehouse same day and go FedEx ground. I was expecting it in two days and it arrived the next day. We were completely impressed by their product knowledge, attention to detail and timeliness. The 24 in split oak non vented set was well above expectation and replaced a cheap set that didn't last. Well worth the money.

 

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Torrey
Omaha
 
★★★★★ ★★★★★ 5.0

Great Gas Log Set

I recently purchsed this gas log set from Shoppers Choice (i.e. Gas Log Guys) and I'm very happy with it. It was easy to install, and the logs are a high quality product. Everything arrived just as described online and this vent-free set puts off a ton of heat into my home (with my damper closed). I am excited that these logs have a lifetime guarantee....you can tell why they do when you feel they weight they carry. I also bought a fireplace door to go with the logs and it really dresses up my living room. I bought the adjustable flame remote and I would definately recommend getting a remote especially if other family members will be operting it (a remote is much easier for my wife than reaching inside the fireplace).

 

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J. Miller
Williamstown, NJ
 
★★★★★ ★★★★★ 5.0

We love our new gas logs

We use this product to off-set our heating costs and the added beauty is a bonus.

 

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Proposition 65

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WARNING: Cancer and Reproductive Harm - www.p65Warnings.ca.gov

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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