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Pit Boss 820 Deluxe Wood Pellet Grill - 72820

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Warranty

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Pit Boss pellet grills carry a five (5) year limited warranty from the date of purchase by the original owner, warranting against defects in workmanship on all parts & electrical components, or a one (1) year limited warranty when purchased prior to 09/03/2018.

Refer to manufacturers manual for full warranty details.

Customer Reviews (670)

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johnny p
Ct
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Grill and smoke

We love this I never had a smoked even burger, and omg, ill never buy a regular grill again, avid griller now turned smoker, this does it all, and you have plenty of pellets left also, so far, smoked chicken, lamb, steak hot dogs, even hamburger. Not to mention smoked baked potatoes. I cant imagine life now without this, great investment. it is pricey, but you pay for what you get, the hell with weber!!!!!!!!!!!

 

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Younger71
Innisfil, Ontario
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Better late than never

Put off buying smoker for last couple years 2 weeks before Father's Day bought 820 sportsman and love it. Smoked flattened chicken and brisket for Father's Day and everyone raved at tenderness and flavour. This unit is so easy to use. Pre rubbing or seasoning your meat makes all the difference. Best backyard purchase I've made. SMOKE ON!

 

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BUB46
GREENWELL SPRINGS, LA
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

NICE GRILL

LOVE THE GRILL I BOUGHT FOR MY HUSBAND FOR FATHERS DAY HE LOVES IT AND WORKS GREAT.

 

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ta5th
Mountain Top, Pa
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Great product and outstanding customer service.

I have had my Pit Boss 820 pro Series for 2 1/2 years and this grill was a game changer. I have learned so much about cooking and have lost 45 pounds in the process. Cooking food to temperature is one of the biggest and best things this grill has taught me. Cooking healthier does not mean giving up great flavor thanks to my Pit boss. My grill started having issues turning on especially on damp days and for the last couple of days it did not turn on. I called Customer service on a Monday afternoon and they felt my controller was faulty and they were shipping me a new on free of charge(great 5 year warranty), I had it by Friday. I just installed it and my grill is back up and running. We plan to cook ribeye's for fathers day tomorrow. THANK YOU PIT BOSS for a great product and great customer service. I will never own another grill besides Pit Boss pellet grills and I highly recommend them. On a side note I have recommended Pit Boss Grills to my friends and family and I have 7 others to follow me in buying Pit Boss Pellet grills(all Pro Series) and they are all bragging on how much they love their grills. Once again thank you!

 

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Guy47
Arlington, Texas
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Easy clean up

I've had the Pro 820 Series for almost 2 years now and I'm so happy with this smoker. This is the first pellet grill I've owned and I'm glad my wife purchased it for me. It's so easy to clean up afterwards it's unbelievable. I place the grates in hot water with Dawn and let them soak while I vaccuum out the pit and pot. The only set back I have is I wish it had 4 wheels to move around, I am a disabled veteran and have to wait for a neighbor or family to come over and move it for me. So I don't get to used it as much as I would like to

 

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Miketh2000
Northern California
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Sportsman 820

I have been contemplating buying a pellet grill for some time. After a lot of research, I chose the Pit Boss Sportsman 820. After one week, I have smoked three times and grilled once. After putting it together and setting it where my old gas grill used to be, I realized I could of had enough room for the Sportsman 1100. Oh well, that will be my next one and I will donate this one to one of the kids.

 

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Gmack
Wagram Nc
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Great smoker

Purchased this about a year ago, very good smoker & easy to use. My only gripe is that if you intend on doing a 10-14 hour smoke, make sure you clean out the burn pan before you begin. I've had it go out on me twice when I didn't clean it out. Otherwise, I've done about a dozen sessions in the 4-8 hour range with perfect results. 10 hour baby-backs last weekend were spectacular!

 

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Kimmy
Undisclosed
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Boss grill

Love it!Best purchase of the year. Go get yours,you will not be disappointed.

 

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Jeremy85
Nebraska
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Love it! Looking to get a vertical!

I've wanted to get into smoking for many years and last year I bought this one. It was easy to put together and get started. So far I haven't had any problems with it other than one of the smaller wheels isn't working right, but I bet its under warranty and truthfully doesn't bother me much. A few times it didn't light. Most likely cause is unburned pellets in the kettle. A good clean out after using it insures a good start up and if it doesn't light its quick and easy to remove parts to clean it out and try again. To get a better clean, turn to temperature down cooler than the temp inside for a few minutes before turning it off and it will burn out more of the pellets. Do not unplug until it completes shuts down. Horizontal models like this work great as a replacement for gas and charcoal grills. My really old propane grill is completely burned out and I have no plans to buy another one. This one grills steaks, burgers, hotdogs and everything else that a gas and charcoal grill will do and better. Great for all skill levels. Turn the temperature down for a nice slow cook like burgers without burning or turn it up for steaks and get the outside cooked leaving the preferred amount of rare in the middle. The sliding sear plate is a great feature. Keep the flames away from your food or let the food dance in the fire. Letting the flames come out to play for steaks really adds to flavor and texture compared to leaving it shut. It worked so well I'm looking at getting a vertical smoker soon. Looking to do bigger smokes with lots more than this one will hold plus the vertical smoker is better insulated which makes it better for very cold days. It'll use less pellets to do the cook. Highly recommend this and other models similar to this.

 

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2stack
Chesapeake, VA
Verified Purchaser
Dansons Inc - BV
 
★★★★★ ★★★★★ 5.0

Never did I EVER..

Think that I would own a pellet grill, let alone love it as much as I do. It took a little getting use to , but man this thing is awesome. I've had it 3 months and felt that was long enough to be able to give an honest review. The "P" setting take a bit to learn, but it makes smoking SOOO much easier. The taste is much cleaner than a stick burner and gas smoker. The only thing I would like is a bigger flip up tray, but that's knit-picking. The Sportsman is great, even without WiFi.

 

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Proposition 65

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WARNING: Use of this product can expose you to substances and chemicals including wood dust, which is known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

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